999betcom Terms and Conditions
Please read all terms and conditions carefully before using this platform — these terms form a legal agreement between you and 999betcom.
Table of Contents and Introduction
By using the website and services of 999betcom, you are considered to have accepted all of the following terms and conditions. This document has been prepared in English for users in Bangladesh. In the event of any dispute, the decision of the 999betcom authority will be considered final.
General Provisions and Applicability
General Provisions
999betcom is an online betting and casino platform that provides entertainment gaming experiences for users in Bangladesh. These terms and conditions ("Terms") form a binding legal agreement between 999betcom and its users.
In these terms, "we", "our", or "Company" refers to 999betcom, and "you", "user", or "member" refers to any person registered on the website or using the services.
By using our services, you acknowledge that you have fully read, understood, and agreed to these terms and conditions. If you do not agree with any part of these terms, please refrain from using our services.
1.1 Scope of Terms
- All services provided on the 999betcom website and mobile platform.
- Sports betting, live casino, slots, and other gaming products.
- All activities related to payment processing and account management.
- Bonuses, promotions, and loyalty programs.
Eligibility and Registration Requirements
2.1 Age Restriction
To open an account at 999betcom, you must be at least 21 years old. Registration or participation in gaming activities by minors is strictly prohibited. We may request identity documents at any time for the purpose of age verification.
2.2 Registration Requirements
You must provide accurate and truthful information at the time of account registration. The information provided must:
- Reflect your own real name and identity.
- Include an active and working email address.
- Include a valid and working mobile number.
- Be kept up to date at all times.
2.3 Single Account Policy
Each individual may open and maintain only one account. Operating multiple accounts by the same person is strictly prohibited. If multiple registrations are detected using the same IP address, device, or payment method, all associated accounts may be closed.
Account Management and Security
3.1 Account Responsibility
You are responsible for keeping your account login credentials (username and password) completely confidential. You are fully responsible for all activities carried out using your account.
3.2 Security Breach
If you suspect any unauthorized access to your account or a security breach, please contact our support team immediately via live chat. 999betcom will not be liable for any loss resulting from a delayed report.
3.3 Account Verification
999betcom reserves the right to verify a user's identity at any time. A national identity card, passport, or other government-issued document may be requested for verification purposes. Deposits, withdrawals, or other activities may be temporarily suspended until verification is complete.
Financial Terms and Gaming Rules
Deposit and Withdrawal Terms
4.1 Deposit Rules
At 999betcom, you can deposit funds via bKash, Nagad, Rocket, Upay, and bank transfer. The minimum deposit amount for all methods is ৳300.
- Deposits must be made only from a payment method registered in your own name.
- Use of third-party payment methods is strictly prohibited.
- Deposits are generally credited to your account instantly.
- While there is no set deposit limit, verification may be required for large transactions.
4.2 Withdrawal Rules
The minimum withdrawal amount is ৳500. Standard withdrawal processing time is 30 minutes to 3 hours.
- Withdrawals can only be made to the same payment method used for the deposit.
- Account verification must be completed before the first withdrawal.
- Withdrawals may be temporarily delayed during the verification process.
- Withdrawals may be restricted if any active bonus wagering requirements have not been met.
4.3 Currency
All transactions will be conducted in Bangladeshi Taka (BDT/৳). A conversion rate may apply for transactions in foreign currency.
Bonus and Promotion Terms
5.1 Welcome Bonus
New members are eligible for a 100% bonus on their first deposit up to ৳5,000. For example: depositing ৳1,000 gives a ৳1,000 bonus — total ৳2,000; or depositing ৳12,000 gives a maximum bonus of ৳5,000 — total ৳17,000.
5.2 Wagering Requirements
A 15x wagering requirement applies to all bonuses. This means you must wager 15 times the total bonus amount before withdrawing it.
- Wagering requirements must be met within a specified period from the date the bonus is received.
- Not all games may contribute equally toward wagering requirements.
- Promotional bonus funds are not converted to real money withdrawals until wagering requirements are met.
- Deposited funds may be restricted during an active wagering period.
5.3 General Bonus Terms
- Each bonus offer must be activated within a specified validity period.
- A single promotion cannot be claimed more than once at the same time.
- 999betcom reserves the right to modify, restrict, or cancel any promotion.
- Bonuses are provided for personal use only and are not transferable.
- If bonus abuse is suspected, the bonus and any associated winnings may be forfeited.
5.4 VIP and Loyalty Program
999betcom has three VIP membership tiers — Bronze, Silver, and Gold. Members can advance to higher tiers step by step based on regular gaming activity:
- Bronze: up to 0.4% weekly cashback.
- Silver: up to 0.8% weekly cashback.
- Gold: up to 1.2% weekly cashback.
Detailed information about VIP benefits is provided on the relevant page.
Betting and Gaming Rules
6.1 Betting Rules
All bets will be determined according to the rules of the relevant game. Once a bet is confirmed, it cannot be changed or cancelled.
- Minimum and maximum bet limits may vary by game and market.
- Bets cancelled due to technical issues will be refunded.
- For sports betting, results will be verified from official sources.
6.2 Live Gaming
Live casino games are conducted in real time. If the internet connection is lost, the outcome of the ongoing game will be determined server-side and will be considered final.
6.3 Technical Errors
999betcom reserves the right to void any incorrect results or payouts arising from technical errors or software malfunctions. Any excess funds credited due to an error may be deducted from the account.
Prohibitions and Limitation of Liability
Prohibited Activities
The following activities are strictly prohibited on the 999betcom platform:
7.1 Fraud and Abuse
- Registering an account with false or fabricated information.
- Applying deliberate betting strategies intended to circumvent bonus terms.
- Unauthorized access to another user's account.
- Claiming bonuses by creating multiple accounts.
7.2 Technical Abuse
- Exploiting software bugs or errors to gain an unfair advantage.
- Playing using bots, automated scripts, or AI software.
- Attempting to bypass the security systems of the platform.
- DDoS attacks or any other form of cyber attack.
7.3 Illegal Activities
- Using the platform for money laundering or terrorist financing.
- Conducting any transaction in violation of applicable law.
- Participating in fraudulent activities against other users.
If involvement in prohibited activities is proven, the account will be immediately closed and all deposited funds and winnings may be forfeited. Legal action may also be taken if necessary.
Limitation of Liability
8.1 Service Availability
999betcom makes reasonable efforts to ensure uninterrupted service. However, the service may be temporarily unavailable due to technical maintenance, server upgrades, or unforeseen events.
8.2 Third-Party Services
999betcom is not responsible for the actions of third-party payment providers, game developers, or other service providers. In the event of an issue with a third-party service, you are advised to contact the relevant provider directly.
8.3 Limitation of Damages
To the fullest extent permitted by applicable law, 999betcom will not be liable for indirect, incidental, or consequential damages. Our total liability will not exceed the amount of your disputed transaction.
Privacy & Personal Data
9.1 Data Collection
999betcom collects personal data for account management, service improvement, and fulfilling regulatory obligations. Details on how your data is used are provided in our Privacy Policy.
9.2 Data Security
Your personal and financial information is protected using SSL encryption technology. Your data is never sold or rented to third parties.
9.3 Cookie Policy
Our website uses cookies to provide the best user experience. By continuing to use the website, you are considered to have consented to the use of cookies.
Responsible Gaming & General Provisions
Responsible Gaming Terms
999betcom places the highest importance on responsible gaming. Our services are designed for entertainment purposes only. It should always be kept in mind that gambling is not a source of income.
10.1 Self-Control Tools
999betcom makes the following tools available to users:
- Deposit limits — set daily, weekly, or monthly.
- Gaming break — temporarily suspend your account for a set period.
- Self-exclusion — the option to permanently close your account.
- Reality-check notifications — session time reminders at set intervals.
10.2 Seeking Support
If you are experiencing difficulty controlling your gaming, please read our Responsible Gaming page and contact our support team. We are always ready to provide you with the help you need.
Service Suspension & Termination
11.1 Termination by 999betcom
999betcom may suspend or close an account in the following circumstances:
- Any violation of these terms.
- Evidence of fraud or illegal activity.
- Evidence of operating multiple accounts.
- Failure to provide verification documents.
- Due to regulatory or legal obligations.
11.2 Termination by the User
You may request to close your account at any time by contacting our support team. All pending withdrawals must be completed before the account is closed. If active bonus wagering requirements have not been met, the bonus will be forfeited.
11.3 Post-Termination Status
Even after an account is closed, the relevant provisions of these terms will remain in effect, particularly the clauses relating to limitation of liability, dispute resolution, and privacy.
Amendments to Terms & Contact
12.1 Terms Updates
999betcom reserves the right to modify these terms at any time. For significant changes, users will be notified by email or via a notice on the platform.
If you continue to use the service after updated terms are published, you will be considered to have accepted the new terms. If you do not agree to the updated terms, stop using the service and request that your account be closed.
12.2 Severability
If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
12.3 Entire Agreement
These terms, the Privacy Policy, and the Responsible Gaming Policy together form the entire agreement between you and 999betcom, and supersede all prior oral or written agreements.
12.4 Contact
For any questions or comments regarding these terms, please contact us:
- Live Chat: Available 24/7 in English.
- Email: [email protected]
This platform is for users aged 21 and over only. Please play responsibly and bet within your means. Visit our Responsible Gaming page for help with problem gambling.
Related References
You can find more useful information on the pages below.