999betcom Privacy Policy
Your personal information is completely safe with us. 999betcom protects your privacy using SSL encryption and strict data protection practices.
Introduction and Purpose
999betcom ("we", "us", or "platform") provides a reliable online betting and casino service for users in Bangladesh. This Privacy Policy ("Policy") explains what information we collect when you visit our website 999betcom.cam, create an account, or use any of our services, why we collect it, how we use it, and with whom we may share it.
Please read this Policy carefully. By registering on or using 999betcom, you are considered to have accepted the terms of this Privacy Policy. If you do not agree with any part of this Policy, please refrain from using our services.
What Information We Collect
999betcom collects your information in several ways. Details are described below.
Personal Identification Information
Information you provide at the time of registration:
- Full name and date of birth
- Email address
- Mobile number
- Residential address
- National ID or passport details (for identity verification purposes)
Financial Information
For transaction and payment processing:
- bKash, Nagad, Rocket, or Upay account information
- Bank account details (where applicable)
- Deposit and withdrawal history
- Transaction amounts and dates
Technical Information
Information collected automatically from your device and browsing activity:
- IP address and device information
- Browser type and version
- Cookies and session data
- Pages visited and click data
- Time spent on the platform
Gaming Activity Information
To improve services and ensure fair play:
- Play history and preferences
- Bet amounts and outcomes
- Bonus usage records
- Account login times and locations
Purpose of Information Use
999betcom uses the collected information for the following purposes:
- Account Management: To handle your registration, login, and account security.
- Transaction Processing: To process deposits, withdrawals, and bonus payments.
- Identity Verification: To prevent fraud and ensure secure transactions.
- Customer Support: To resolve your complaints and answer your questions.
- Service Improvement: To enhance the gaming experience and platform performance.
- Legal Obligations: To comply with applicable laws and regulations.
- Responsible Gaming: To identify unusual gaming behaviour and provide support.
- Marketing Communications: To inform you of offers and updates with your consent.
Sharing Information with Third Parties
When Information Is Shared with Third Parties
999betcom does not sell your personal information. However, limited information may be shared in the following situations:
- Payment Processors: With authorised payment providers such as bKash, Nagad, Rocket, and Upay to complete transactions.
- Technology Partners: Game software providers such as PG Soft, Pragmatic Play, JILI, and Spribe — only the information necessary to deliver gaming services.
- Fraud Prevention Services: With authorised security service providers to ensure platform safety.
- Legal Requirements: In response to a court order or a lawful request from a legal authority.
What We Do Not Do
We never sell your personal information to advertisers or unrelated third parties. All partners are bound by strict confidentiality agreements to keep your information protected.
Cookies and Tracking Technologies
What Cookies Are and Why We Use Them
Cookies are small text files stored in your browser. 999betcom uses cookies for the following reasons:
- Essential Cookies: To maintain login sessions and ensure security.
- Functional Cookies: To remember your language preferences and other settings.
- Analytics Cookies: To measure site performance and improve services.
Cookie Controls
You can disable cookies by changing your browser settings. However, disabling essential cookies may cause some site features to not work properly.
Information Storage and Security
Data Retention Period
We retain your information for as long as your account is active. Even after an account is closed, certain information may be kept for a period of time due to legal obligations, dispute resolution, or fraud prevention. Information that is no longer needed is deleted securely.
Security Measures
999betcom uses industry-standard technology to keep your information secure:
- SSL/TLS encryption technology
- Encrypted database storage
- Regular security audits
- Restricted internal access controls
Your Rights and Choices
As a user of 999betcom, you have the following rights regarding your own information:
Right to Access
You may request to know what information we hold about you.
Right to Correction
If any of your information is inaccurate, you may request that it be corrected.
Right to Deletion
In certain circumstances, you may request that your information be deleted.
Right to Restrict Processing
You may object to your information being processed for specific purposes.
Right to Opt Out of Marketing
You may request to stop receiving marketing communications at any time.
Right to Data Portability
You may request to receive your own information in a structured format.
How to Exercise Your Rights
To exercise any of the above rights, please contact our support team via live chat or send an email to [email protected]. We generally respond to requests within 30 business days.
Protection of Minors' Information
Restrictions for Those Under 21
999betcom is for users aged 21 and above only. We do not knowingly collect information from minors. Age is verified at the time of registration and identity verification may be requested in suspicious cases. If we are informed that information from a minor has been collected by mistake, we immediately delete that information and close the associated account.
Policy Changes and Updates
Notification of Changes
999betcom may update this Privacy Policy at any time. If there are significant changes, we will notify you by email or through a notice on the platform. Continued use of the service after any changes means you have accepted the updated Policy. Check the "Last Updated" date at the top of this page to identify the most recent version.
Privacy Contact
Contact Us
If you have any questions, concerns, or requests about this Privacy Policy, you may contact our data protection team:
- Live Chat: 24/7 support available in Bengali
- Email: [email protected]
We treat all privacy-related requests with the highest priority and aim to respond promptly.
Have a question about data protection?
Our 24/7 support team is always here for you.